

Guiding Principles
- Cape Woolamai Mercantile Co.® is a Mobile & Online Retailer dedicated to bringing World-Class products from Australia to Families across America, with a World-Class level of Service & Support.
- The personal and financial information you share with us over the course of doing business is your information to share, not ours.
- We will not Sell, Rent, or in any way share your personal information with another Party other than that information required to successfully and securely process a transaction you initiate and ensure the prompt delivery of your purchases.
Plain English Privacy Policy
This privacy policy sets out how Cape Woolamai Mercantile Co.® (Cape Woolamai) uses and protects any information you provide when using this website. Cape Woolamai is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Cape Woolamai may change this policy from time to time by updating this page. We encourage you to check this page from time to time to ensure that you are happy with any changes.
Cape Woolamai Mercantile Co. is in the business of selling unique, boutique apparel and lifestyle accessory products which add a touch of luxury to your life and leisure. We are not in the business of collecting and selling, renting, or in some other way providing your personal and demographic information to third parties beyond that which is required to complete a transaction and fulfill a purchase you make.
Our simple, Plain English Privacy Policies are as follows:
- The Cape Woolamai Mercantile Co. online store (www.CapeWool.com) is built on the Adobe Magento 2 platform which has been customized through the integration of 3rd Party Extensions and Custom Developed Software by Adobe Magento Certified Developers.
- This Website is securely hosted by a vetted and reputable eCommerce Hosting Services Provider which specializes in the secure hosting of Magento eCommerce sites.
- All transactions are processed through the secure integration with one of the commercially proven and reputable payment processing companies (Mastercard, VISA, American Express, Discover, or PayPal). We do not retain actionable account information in our systems.
- The only personal information we gather in the processing of a transaction is that information necessary to facilitate payment processing, the delivery of receipts and consumer communications, and the delivery of your purchases.
- We use “Cookies” and “Location Data” for the sole purpose of delivering the best Guest experience possible. We use this information to help you find and shop online with your preferred Cape Woolamai Outpost(s), smoothly complete your purchases, look up past purchases at your request, and to communicate with you … with your permission.
- We will not sell, lease, or distribute your personal information to 3rd parties beyond that information which is required conducting our business with you, or as may be required by law.
- If future developments make it necessary for us to gather and share additional consumer information to better serve you, or meet compliance requirements, these policies will be updated to reflect what information is being gathered and why.
How we use Cookies & Location Data
A “Cookie” is a small file which asks permission to be placed on your computer's hard drive. With your approval, the file is added and the cookie helps you shop with your preferred Outpost, return to where you left off when you last left the site, and helps you review your transaction history. It can also be used to help us analyze web traffic to help us continually improve the Guest experience on the site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Location information to help you find locations where you can shop in person with a Cape Woolamai Outpost, to help communicate with you about Events or activities which may be of interest to you, and to help optimize shipping costs for purchases made through this website.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to the needs of our Guests. We only use this information for statistical analysis purposes and then the data is removed from the system.
We do not publish a complete list of the Current Cookies being saved by this system. This is simply because as a small business, with limited internal IT staffing, and with the ever-accelerating pace of change in eCommerce systems, it would be too easy for any listing to become obsolete and incomplete.
Overall, “cookies” help us provide you with a better Guest experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
There are limitations to our control in securing your personal information. Completing and delivering any transaction requires integration with and providing data to other external systems including, but not limited to: Payment Processors, Banks, and Shipping Service Providers. We can confidently state what we do, and do not do, with the information you provide to us. We cannot make the same assurances as to what your Credit Card Company, Bank, or other service providers do with the information we must provide them with in their service to you.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information from time to time about our offerings or Events which may be of interest to you.
Any promotional communications you receive from Cape Woolamai which is part of a larger group correspondence will clearly indicate the ability to “unsubscribe” from future communications, or offer you the option to tailor the types of correspondence you would like to receive.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: Cape Woolamai Mercantile Co., 3584 Centre Circle, Fort Mill, SC 29715.
If you believe that any information we have about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing from the mailing list.
In Closing
Our business is based on serving our Friends (some people call them Customers), not selling your information. If you have any concerns about how your personal information is being managed, or suspect that somehow you may have been contacted in an improper way by Cape Woolamai Mercantile Co. or a party presenting themselves as Cape Woolamai Mercantile, please contact our Concierge Team at:
E-mail: Contact@CapeWool.com
Phone: 1-540-338-8189